Chotam

Platforms:


Chotam.ru is a service for monitoring and managing conversations on social networks and messengers. It allows businesses to track comments, private messages, and other interactions across multiple platforms, including VKontakte, Instagram, Facebook, Twitter, YouTube, and others. Chotam.ru is a service for monitoring and managing conversations on social media and messengers. Main Features Centralization of inquiries: Chotam collects inquiries from different social networks and messengers, sending them to one place - like Telegram, Viber, email, or a Google spreadsheet. This makes it easier to monitor and respond to inquiries.. Chatbot Support: Users can automate responses via chatbots, allowing for quick responses to typical requests or comments. Senager's chatbot support: Users can automate responses via chatbots, allowing for quick responses to typical requests or comments. Review Processing: The service helps to handle customer reviews promptly, including deleting them if they are false or spam. Response Speed: An important feature is the ability to respond quickly to customer inquiries, which is especially important in a social media environment where users expect a quick response. . Tariffs Chotam offers a variety of tariff plans, ranging from free, designed for minimal monitoring, to advanced commercial packages. Rates vary by the number of communities, key phrases or ad accounts monitored, as well as the limit of events monitored per month. Tariffs. Business Applications Chotam is suitable for a wide range of businesses, from small businesses to large corporations. It will be especially useful for companies that actively use social media for customer interaction and advertising. Business use Chotam is suitable for a wide range of businesses, from small businesses to large corporations. Conclusion Overall, Chotam.ru is a powerful tool for managing social media communications. Its functionality and flexibility make it an attractive solution for businesses of all sizes looking to optimize their customer communication and social media management processes. Summary.
  • Free version
  • Trial version
  • By subscription
  • Deployment
  • In the cloud
  • Company type
  • Small business
  • Medium business
  • Big business
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Functional

Sales funnel
Customer base
Order management
Product catalog
Call center and telephony
History of interaction with the client
Loyalty systems
Monitoring of personnel efficiency
Time management
Monitoring of personnel efficiency
Time management
Support management
Open Source
Reports
Mail integration
Email newsletters
Project templates
File storage
Project templates
File storage
Gantt chart
Billing and Accounts
Data export/import
Connecting the Fis.registrar
API for integration
Web forms
Kanban board