LP-CRM

Platforms:

Web browser

CRM system for commodity business was developed in response to dissatisfaction with existing customer relationship management solutions. The creators of the system were tasked with providing an efficient and user-friendly sales management tool, as previously the work was done manually using paper records and Excel spreadsheets. This led to difficulties in analyzing statistics and understanding the effectiveness of different traffic sources, which in turn resulted in excessive time and cost. Main Features and Functionality of CRM for Merchandise Business Centralized Sales Management: The ability to sell products through various channels: one-page sites, marketplaces, online stores. Automization and Simplification of Work: Replacing manual record keeping and data processing, minimizing the errors associated with the use of paper and Excel. Effective Analysis and Reporting: Availability of tools to analyze statistics and identify profitable traffic sources. Usable Interface and Flexibility of Settings: User interface designed to meet the needs of your specific business. Integration with Various Platforms: Ability to integrate with popular e-commerce platforms and payment systems. Improved Customer Engagement: Tools to manage customer relationships, increase loyalty and satisfaction. Closure Creating a proprietary CRM system for the merchandise business was motivated by the need for a user-friendly, functional and specialized solution that would enable efficient sales management, performance analysis and process optimization. This solution is a comprehensive tool that eliminates the problems associated with record keeping and performance analysis, thereby increasing business efficiency and profitability. The solution is a comprehensive tool that eliminates the problems associated with record keeping and performance analysis, thereby increasing business efficiency and profitability.
  • Deployment
  • In the cloud
  • Company type
  • Small business
  • Medium business
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Functional

Sales funnel
Customer base
Order management
Product catalog
Call center and telephony
History of interaction with the client
Loyalty systems
Monitoring of personnel efficiency
Time management
Monitoring of personnel efficiency
Time management
Support management
Open Source
Reports
Mail integration
Email newsletters
Project templates
File storage
Project templates
File storage
Gantt chart
Billing and Accounts
Data export/import
Connecting the Fis.registrar
API for integration
Web forms
Kanban board