OkoCRM is a comprehensive business automation system that focuses on accelerating and simplifying the flow of work in the sales department. This solution provides tremendous improvements in efficiency, transparency and productivity, which today are key criteria for any successful business.
The system's features facilitate and enhance customer interactions. It starts with an advanced deal creation feature right from chatting with the customer. This means that sales can be closed and negotiated much faster than before. This is especially useful for optimizing work flow and short-term sales growth.
OkoCRM also makes customer management a simple task. Forget the notebooks and Excel spreadsheets that used to be integral to tracking customer information. With this system, all your customer data will be organized, centralized and easily accessible.
In addition to this, the system offers a number of other benefits. One of them is call integration, where all calls can be made with a single click right from the customer card. This definitely saves time and improves the overall communication process.
Also worth mentioning is the system of identifying the customer's region and selecting the outgoing number. This helps to increase the number of dial-outs as customers see a familiar area code, which is usually a sign of reliability.
In addition, the entire call history is stored in a unique client card, which allows you to analyze and listen to calls at any time. This can be useful for determining sales performance, training staff and identifying potential problems.
In terms of analytics and reporting, OkoCRM also has a number of tools to measure and track performance. These tools can help you better understand how your sales team is performing, which strategies are working and which are not, and how you can improve your business.
Overall, OkoCRM is a powerful, flexible, and intuitive business automation system that can improve the efficiency and productivity of your business. If you want to make your work more efficient and profitable, as well as become more informed about all aspects of your business, this is a solution definitely worth considering.