Introduction
Modern technology is becoming an integral aspect of any business, including the management of housing and utilities. In this review, we will consider an IT business automation system presented in the form of a housing and utilities mobile application. It is designed to ensure effective interaction between residents and managing organizations of housing and communal services.
Functionality
The IT-system includes a wide range of functionality, from working with applications to the access control system.
1. Control room
With the help of this function, the management company can process requests online. Here you can see both free and paid requests for repairs and maintenance. Users can leave feedback and evaluation of the quality of work performed.
2. Rent
The application allows you to accept payments for housing and utility services directly in the mobile application, which greatly simplifies the payment process for residents. Companies can send reminders to debtors, which helps to collect debts in a timely manner.
3. Meters
This feature reminds users to send meter readings. Using the app, readings can be transferred quickly and without a visit from a company employee.
4. Skips
With the help of a pass system it is possible to organize efficient and secure control of access of residents, their guests and vehicles to the territory.
5. Contacts
The system allows managing organizations to set up contacts that will be available to residents. This makes the process of communication with the management company more transparent and accessible.
6. Announcements
Management companies can make announcements about important events and news and get statistics of their views. This helps to raise awareness of residents and strengthen communication with them.
Conclusion
In general, this mobile application of housing and communal services is an underlined final system that will noticeably facilitate the work of management organizations and at the same time make the process of interaction with them as comfortable as possible for residents. It combines all the necessary functions under one roof, it not only saves time significantly, but also simplifies many processes.