1C:CRM

Customer's personal cabinet with the ability to create access to customer's orders, scheduled deliveries, mutual settlements, contracts, etc. Intelligent andAssistants for more skillful management of business processes in CRM-system Providing access to accounting and CRM-data via mobile application Customer information database Customer information database Efficient management of data on customers, contacts, products and transactions Ability to create and manage customer segments based on customer profile, purchase history and other information Ability to assign a responsible manager based on various criteria (region, product, etc.) Work with projects Work with projects Manage your customers, contacts, products, etc. Interactions and time management Interactions and time management Scenarios of managers' actions for working with contacts, interests, interactions and time management allow to optimize working time and accelerate processing of requests, as well as to control the workload and efficiency of managers. Sales Sales Sales analyze sales, analyze the effectiveness of advertising campaigns and calculate return on investment (ROI), control the implementation of sales plans, and increase customer loyalty. Marketing Marketing More powerful tools for working with email newsletters, creating targeted and segmented marketing campaigns, monitoring customer reactions to promotions Alerts Built-in alert system manages processes and reminds about important events and dates. Indicators and triggers Indicators and triggers Various RM tools for measuring and analyzing values: KPI, balance models, statistics collection and processing systems, intelligent indicators, budgeting and forecasting systems, etc., which allows you to improve the efficiency of the company and make prompt and correct management decisions. Business Processes (BPM) Business Processes (BPM) Built-in business process designer allows you to effectively model, automate, monitor and optimize business processes. You can change work logic without programming "on the fly", allowing you to quickly adapt to changing business conditions. It is possible to create and switch scenarios of work with clients directly from the interface. Conclusion: Business automation systems development and implementation of the solution 1C:CRM, using advanced technologies and practices, allowing you to provide a high level of customer relationship management. This tool will become indispensable for any business seeking to improve efficiency and competitiveness.