Gravitel offers a range of services for business automation including IP telephony, virtual PBX, and IP calling software called Gravifone. They also offer solutions for business robotization, including the AiCall voice robot and chatbot for Telegram, as well as automation through Bitrix24 and various integrations. The services are focused on improving the efficiency of communications and processes in companies of various sizes. Gravitel also provides customized solutions for different industries, such as delivery services, medical centers and online stores.