[ UIS ] - omnichannel system for communications management

Platforms:

UIS offers an omnichannel communications management system aimed at automating and optimizing customer interactions across business sectors. Key elements include virtual PBX, call tracking, end-to-end analytics, integration with CRM systems and support for all popular chat rooms and platforms to provide a unified communications space. The system supports omnichannel approach, providing continuous interaction with customers through various channels, including messengers, social networks and phone calls. This helps to improve the quality of customer service and the effectiveness of marketing campaigns.
  • Free version
  • Trial version
  • By subscription
  • Deployment
  • In the cloud
  • Company type
  • Small business
  • Medium business
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Functional

Sales funnel
Customer base
Order management
Product catalog
Call center and telephony
History of interaction with the client
Loyalty systems
Monitoring of personnel efficiency
Time management
Monitoring of personnel efficiency
Time management
Support management
Open Source
Reports
Mail integration
Email newsletters
Project templates
File storage
Project templates
File storage
Gantt chart
Billing and Accounts
Data export/import
Connecting the Fis.registrar
API for integration
Web forms
Kanban board