GEN CRM

In modern business every organization needs automation of processes related to customers, partners and sales. The level of profitability and success of the company directly depends on it. There are different IT-systems that will help to optimize these processes, but today I want to pay attention to the CRM-system, which offers everything that the sales department may need. The CRM system that we are going to talk about, once registered, demonstrates to the customer how it can increase profits in just 5 minutes. This is due to several key benefits of the system: 1. **100% integration with all communication channels:** The system has the ability to integrate with all communication channels including telephony, websites, mail and online chat. This enables instant and quality communication with customers and partners, speeds up the processing of incoming requests and improves the work of the sales department. 2. **The ability to customize the system for your needs:** Often standard solutions do not fully meet the needs of a particular business. This system provides an opportunity to quickly and qualitatively finalize the functionality to the required level. 3. **Convenient and easy to learn:** The system is organized in such a way that you can work with it on one page. This greatly facilitates its mastering, eliminates the need to switch between different tabs and reduces the time for processing each task. 4. **Unique reporting system:** All important indicators, such as sales volume, profitability and other indicators of each department, can be viewed on one screen. This allows managers to quickly and accurately see the big picture and make informed decisions. 5. **Always on trend:** The developers of the system constantly monitor market trends and make necessary updates. The work on the system is based on feedback from clients, which makes it more efficient and user-friendly. 6. **Human support:** Customer support is provided via phone, e-mail and chat within the system. The customer can always get help on any issue quickly and promptly. In practice, this CRM system is ideal for a variety of areas: online stores, services for the public, B2B sales, equipment sales, car dealers, field sales, real estate sales. In addition, the system is continuously evolving and adding new uses such as fitness clubs, dance schools, language schools. In general, this CRM system is a multifunctional, convenient and flexible tool that will solve many business problems in the field of customer relationship management and increase the profitability of your business..