Review of CRM system for car washes "Webwash"
Main features:
Integration with online cash registers: The system supports integration with online cash registers, meeting the requirements of 54-FZ, which provides convenient record keeping and compliance with legal regulations. System supports integration with online cash registers.
Mobile applications for customers and administrators: There is an application for customers with the ability to make an appointment at the car wash, as well as an application for administrators for convenient management of orders and customer base from a smartphone. Mobile applications for customers and administrators: The application for customers with the ability to make an appointment at the car wash is available.
Number Recognition: Integration with the license plate recognition system from "SP Record" allows you to automate order creation. Number Recognition: Integration with license plate recognition from "SP Record" allows you to automate order creation.
Online Enrollment Widget: The ability to enroll in carwash services directly from the website, as well as the option to create a website in 5 minutes.
Accounting and Control: CRM offers a wide range of options for accounting and control of business processes at the car wash, including order log, customer base management, discount system, SMS distribution and cash control. Customer Relationship Management
Analytics and Reports: The system provides easy-to-use business analytics, allowing you to track revenue, car wash utilization and demand for services. Analytics and Reports: The system provides easy-to-use business analytics, allowing you to track revenue, car wash utilization and demand for services.
Manage multiple branches: The ability to manage multiple carwashes or car business facilities in a single space. Multi-branch management: The ability to manage multiple carwashes or car business facilities in a single space.
Data Export: It is possible to export data (customer base, list of services, etc.) to a physical medium. Data Export: It is possible to export data (customer base, service list, etc.) to a physical medium.
Integration with peripherals: Supports connection of cash register, thermal printer and barcode scanner for various business processes. Integration with peripherals: Supports connection of cash register, thermal printer and barcode scanner for various business processes.
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Conclusion: CRM-system "Webwash" offers an extensive set of tools for automation and management of business processes in the field of car washes, including convenient mobile applications, integration with online cash registers, smart license plate recognition and powerful analytical tools. The system is ideal for managing both a single carwash and a network of carwashes. The system is ideal for managing a single carwash and a network of carwashes.