The Arnika CRM system, designed specifically for beauty salons, offers a number of features to manage and automate business processes. Here are some of the key aspects and features of the system:
Online Enrollment: Arnica provides online salon enrollment through various buttons, links and widgets. This feature helps in increasing the flow of customers by 15%.
Branded mobile app for customers: The system includes an app that helps to increase customer appointments by 20% and boosts the status of the salon.
Consumables Accounting: Warehouse automation allows you to monitor materials and add them to a visit or service, speeding up the inventory process by up to 50%. System includes an app that helps you increase your inventory by up to 50%.
Messenger Integration: The system integrates with WhatsApp and Telegram, allowing the use of chatbots with ready-made scripts, reducing the burden on administrators and increasing customer flow by up to 40%. Integration with messengers: The system integrates with WhatsApp and Telegram, allowing the use of chatbots with ready-made scripts, reducing the load on administrators and increasing customer flow by up to 40%.
Customer Management: Arnika provides easy to manage customer base with the ability to filter by visits and services, helping to reduce customer churn by up to 40%. Customer Management: Arnika provides easy to manage customer base with the ability to filter by visits and services, helping to reduce customer churn by 40%.
Financial Control: The system provides automated reports on profits, cash balances and employee payroll calculations, reducing reporting time by up to 90%. Financial Control: The system provides automated reports on profits, cash balances and employee payroll calculations, reducing report generation time by up to 90%.
Loyalty Programs: Arnika offers a flexible system of promotions, bonuses and privileges, which helps to increase the flow of customers up to 35% through the program "bring a friend".
Advertising through Yandex Business: The ability to attract customers through the Yandex advertising network, which increases the number of new applications by 35%.
Telephony and online checkout: The system includes functionality for calls from the current customer base, which increases salon attendance by 35%, as well as the ability to accept payment immediately from a visit or online appointment, which reduces transaction time by up to 40%. Business: The system includes functionality for calls from the current customer base, which increases salon attendance by 35%.
Business Intelligence: Analyzing key business metrics helps save time on forecasts by up to 45%. Business Intelligence: Analyzing key business metrics helps save time on forecasts by up to 45%.
CRM Arnika also offers free demo access, program training and technical support. At the same time, the cost of tariffs depends on the number of masters performing the services, with administrators and managers working for free within any tariff.
In general, Arnika is a multifunctional CRM system designed to optimize the work of beauty salons, providing effective management of the client base, finances, personnel and marketing.