Robochat

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Robochat service review Introduction Robochat is an online service for creating chatbots oriented for use in the VKontakte social network and Telegram messenger. This service is designed to automate customer interaction, accelerate lead generation and customer support, and create mailing lists. It is suitable for both small and medium-sized businesses. Bot creation and functionality The creation of bots in Robochat is done through the visual editor, which is a block-based builder. In it you can create bots from scratch or use ready-made templates. In total, the service provides 8 types of steps for creating bot logic: message, action, keywords, events, conditions, timer, random and script launch. These steps help you to effectively customize your communication with your customers. No programming skills are required to create and implement a bot, and ready-made bots can be easily integrated into VK groups and Telegram chats. The bots can send users notifications, share news and promotions, and accept payments via Qiwi and YouMoney. Pricing and Availability Robochat offers its services on a subscription basis, starting at a minimum cost of $1. The trial period is free, but the service does not have a free plan. The service is available as a web application and runs on a cloud platform, supporting Russian and English languages. Users' personal data is not collected. Security and legislation Regarding security and privacy, Robochat uses HTTPS protocol for encrypted data transmission, which excludes data interception. The service does not support multi-factor authorization or backup in multiple locations. It is also not included in the Unified Register of Russian programs. User Reviews Reviews about Robochat among users are varied. Some users point out problems with the reliability of the service, reporting frequent crashes and the lack of some promised features, such as integration with Google Tables. At the same time, other users express satisfaction with the ease of use, the beautiful and user-friendly designer, and the effectiveness of bots in areas such as education and small business. Robochat. Conclusion Robochat is an affordable and user-friendly tool for creating chatbots, especially for entrepreneurs and small businesses. It offers a diverse set of features to automate customer interactions and manage mailings. However, like any service, Robochat has its drawbacks, including stability issues and lack of some expected features. Potential users should consider both positive and negative reviews when deciding whether or not to use the service. Potential users should consider both positive and negative reviews when deciding whether or not to use the service.
  • Free version
  • Trial version
  • By subscription
  • Deployment
  • In the cloud
  • Company type
  • Small business
  • Medium business
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Application areas

Functional

Sales funnel
Customer base
Order management
Product catalog
Call center and telephony
History of interaction with the client
Loyalty systems
Monitoring of personnel efficiency
Time management
Monitoring of personnel efficiency
Time management
Support management
Open Source
Reports
Mail integration
Email newsletters
Project templates
File storage
Project templates
File storage
Gantt chart
Billing and Accounts
Data export/import
Connecting the Fis.registrar
API for integration
Web forms
Kanban board