Script Designer

Platforms:

Sales Script Builder "Script Designer" is an effective tool for improving the quality of communication with customers and increasing call conversions. The platform offers creation of scripts of any complexity, providing quick access to the answers you need and minimizing errors while communicating with customers. It also helps to identify and quickly correct problem areas in conversations, and facilitates integration with CRM systems, simplifying the work of employees. "Script Designer" allows you to generate various reports to evaluate the effectiveness of scripts, employee performance, and training of new hires. The platform also provides a voice simulator for employee training, which helps to improve employee performance. Case studies of using "Script Designer" in different companies show significant improvements in customer service, reduced employee training time, increased conversions and reduced errors during active customer calls..
  • Deployment
  • Company type
Go to website

Application areas

Call center (11)

Functional

Sales funnel
Customer base
Order management
Product catalog
Call center and telephony
History of interaction with the client
Loyalty systems
Monitoring of personnel efficiency
Time management
Monitoring of personnel efficiency
Time management
Support management
Open Source
Reports
Mail integration
Email newsletters
Project templates
File storage
Project templates
File storage
Gantt chart
Billing and Accounts
Data export/import
Connecting the Fis.registrar
API for integration
Web forms
Kanban board