My Calls

The "My Calls" service is a cloud-based web application focused on collecting and analyzing phone calls from Android smartphones of company employees. The basic functionality of the service includes the following aspects: Collection and storage of calls: All calls from Android smartphones are automatically entered into the system, where they can be analyzed. This requires installing an app on employees' smartphones, which sends data to the service server in the background. Analysis and reporting features: The service offers a variety of call reports and graphs that help in optimizing the work of employees. Analysis and reporting: The service offers a variety of reports on calls and graphs that help in optimizing the work of employees. Call Recording: The ability to record conversations with customers is available, helping to improve customer service and resolve disputes. This feature is available in certain tariffs. Call Recording: This feature is available in certain tariffs. Integration with CRM and other systems: The service can be integrated with various CRM-systems, which allows you to automate work with the client base and improve interaction with customers. Service can be integrated with various CRM-systems. Ease of use: "My Calls" is a cloud service, which eliminates the need to install additional software on client computers and servers. Data is accessed through a web interface. Flexibility of settings and access: There is a system for customizing access rights with different roles for users, including Administrator, Supervisor, Team Leader, and Manager. Flexibility of settings and access: There is a system for customizing access rights with different roles for users, including Administrator, Supervisor, Team Leader, and Manager. Tariffication: The service offers two basic tariffs - "Basic" for 150 rubles per month per device and "Recording" for 200 rubles per month per device, each including a different set of features. A free trial period of 20 days is provided. In general, "My Calls" is a useful tool for businesses, facilitating the process of managing and analyzing phone calls, as well as integration with CRM systems and other applications, which helps to improve the efficiency of interaction with customers.