Binotel

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Binotel, a leading business communications operator in Kazakhstan, offers a wide range of products and services for automation of business processes based on IP telephony. The company has been on the market for more than 5 years and serves more than 800 business clients of various sizes, from small online stores to large corporate clients. Binotel's communication security complies with international ISO standards and GDPR regulations. Binotel's communication security is in line with the international ISO standards and GDPR regulations. One of Binotel's key products is Virtual PBX, which allows to unite all numbers of the company into a single network, store history and records of conversations with customers, thus automating the work of employees and improving the quality of customer service. Virtual PBX offers such features as a personal office for telephony management, lost call control, multichannel, direction of calls to a group of employees, integration with CRM-systems and much more. The company offers different pricing plans depending on business needs, including options such as employee performance analytics, Binotel plug-in for Chrome, customer database, interactive voice menu (IVR), and others. The company offers a variety of plans depending on business needs. Besides Virtual PBX, Binotel offers a number of other products such as Call Center to handle high call flow, Call Tracking to improve advertising effectiveness, Smart CRM to keep track of leads and customers, PocketLine and Wire to work with smart telephony on mobile, Bookon CRM to manage a beauty salon, and Online Chat to communicate with customers on the website. Each of these products is a unique and ready-made solution for specific business challenges, and when combined, companies get a powerful platform for customer communications. All of these products are unique and ready-made solutions for specific business challenges, and when combined, companies get a powerful platform for customer communications. As a whole, Binotel is a comprehensive solution for automating business communications, covering a wide range of needs for different companies, from improving customer interactions to optimizing internal processes and increasing employee efficiency. Binotel is a comprehensive solution for automating business communications, covering a wide range of needs for different companies, from improving customer interactions to optimizing internal processes and increasing employee efficiency.
  • Free version
  • Trial version
  • By subscription
  • Deployment
  • In the cloud
  • Company type
  • Small business
  • Medium business
  • Big business
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Functional

Sales funnel
Customer base
Order management
Product catalog
Call center and telephony
History of interaction with the client
Loyalty systems
Monitoring of personnel efficiency
Time management
Monitoring of personnel efficiency
Time management
Support management
Open Source
Reports
Mail integration
Email newsletters
Project templates
File storage
Project templates
File storage
Gantt chart
Billing and Accounts
Data export/import
Connecting the Fis.registrar
API for integration
Web forms
Kanban board