Servix

Servix is a software solution designed specifically for service centers that repair devices and provide customer service. This platform provides a wide range of features and capabilities that optimize business processes, improve control and management of operations, and provide a high level of customer service. Servix is a software solution designed specifically for service centers that repair devices and provide customer service. A service center that uses Servix receives a number of significant benefits: Request database: With Servix, you can easily maintain a database of repair requests. This allows you to track work deadlines, create necessary documents and capture payment. This tool helps you effectively manage all aspects of repair orders. All aspects of repair orders can be managed efficiently. Employee Control: Servix allows you to customize access rights for employees so that they see only the information they need and cannot harm the business. This helps improve data security and workforce management. Salary Calculation: The program automatically calculates employee salaries, taking into account individual payroll parameters. You can customize salaries, rewards and penalties according to your business model. This simplifies the payroll management process and improves accuracy. CRM for Service: Servix includes tools to keep track of your customers. You can systematize their contact information, track the number of attracted customers and estimate the revenue they bring. The program also provides the ability to inform customers about the status of repairs via SMS or WhatsApp, which helps improve customer interaction. CRM for Service: Servix includes tools to keep customers informed about the status of repairs. Print documents and receipts: Servix allows you to easily create various documents such as receipts, certificates and other documents related to orders and sales. The software also provides free cash register software to print receipts as per the legal requirements. Customer Notifications: With Servix, you can notify customers when their devices are ready for pickup. The program provides the ability to send notifications via SMS or automated robot call, which simplifies the process of interacting with customers and increases the level of service. Customer notifications: With Servix, you can send notifications via SMS or automated robot call, which simplifies the process of interacting with customers and increases the level of service. Integration with IP telephony and Android smartphones: Servix provides integration with IP telephony and Android smartphones for easier identification of customers by phone number. This allows quick access to customer information during an incoming call.. IMEI database: The service allows you to enter only IMEI, and the program automatically determines the manufacturer and model of the device. This simplifies the process of entering data into the system and helps to avoid possible errors. Servix is a simple and effective solution for automating business processes in service centers. It allows you to focus on the important tasks and increase the productivity of your service center while providing a high level of customer service. If you're already using another program and want to switch to Servix, the company offers reimbursement for the paid period from competitors, which makes switching to this platform even more attractive.