iDirector

Platforms:

Web browser

iDirector - Modern CRM for Car Service Centers without User Fees iDirector is an advanced CRM system designed specifically for auto repair shops. This platform provides a wide range of features to manage business processes and customers without having to pay for the number of users. No wonder iDirector has been among the leaders among specialized CRM systems for five years in a row. Let's take a closer look at iDirector's key benefits and features: 1. Easy Employee and Business Process Management: iDirector provides tools for effective employee and business process management. You can maintain your customer base, warehouse records and easily scale your business on a cloud platform. 1. 2. Protect Against Risks and Problems: The platform helps to streamline customer service in receiving, prevents theft and mishandling of resources, and ensures accurate accounting of finances. It also makes the activities of your employees more transparent and controllable. . 3. Extensive CRM Functionality: iDirector has all the functionality you need to manage your customers and business processes. You can work with customer contacts, issue invoices and statements, store purchase orders and vehicle information, all in one place. 3 CRM functionality: iDirector has all the functionality you need to manage your customers and business processes. 4. Flexibility and Customizability: The platform allows you to customize the system to fit your business processes. If you need help, the support team is ready to provide it free of charge. 4. 5. Automation and Efficiency: iDirector provides tools to automate customer communication, task scheduling, financial management and employee motivation. It helps you optimize your work and increase efficiency. 5. 6. Data Security: The platform provides secure data storage as per security standards and regulatory requirements. Your data is protected from unauthorized access and backed up in the cloud. 6. 7. Monitoring and Interaction History: iDirector stores a history of your customer interactions so you can easily track changes, monitor customer balances and send notifications and reminders. 7. 8. Graphical Scheduling: The platform provides tools for graphically scheduling appointments to masters, box loads and elevators. This makes scheduling more visual and convenient. 8. iDirector is a robust and powerful tool for auto repair shops to help you efficiently manage your business, serve your customers and maintain a high level of security and data control..
  • Deployment
  • In the cloud
  • Company type
  • Small business
  • Medium business
Go to website

Functional

Sales funnel
Customer base
Order management
Product catalog
Call center and telephony
History of interaction with the client
Loyalty systems
Monitoring of personnel efficiency
Time management
Monitoring of personnel efficiency
Time management
Support management
Open Source
Reports
Mail integration
Email newsletters
Project templates
File storage
Project templates
File storage
Gantt chart
Billing and Accounts
Data export/import
Connecting the Fis.registrar
API for integration
Web forms
Kanban board