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Shortcall - Innovative Cloud Service for Sales and Call Center Optimization Shortcall is an advanced cloud-based autocall service designed to improve the efficiency of sales teams and call centers. This tool provides a 300% increase in the number of quality leads in your business without the need to expand your staff or increase your working hours. Here are the main features and benefits that Skorozvon provides for your business: Integration with amoCRM and Bitrix24: Skorozvon integrates directly with amoCRM and Bitrix24, allowing you to call contacts directly from the system and instantly send warm leads to your CRM. At the same time, non-calls are automatically routed to the right stage of the deal funnel. The integration is already pre-configured, and your company will be connected to it for free by the Skorozvon team. The integration is already pre-configured and will be available to your company. Real-time reporting and control: You will be able to monitor important indicators, from auto-call statistics to the intensity of work of managers, always having access to up-to-date data. You can listen to conversations and also export graphical reports for deeper analysis. Predictive Calling: With predictive calling, your call center operators can make 3-5 times more calls. The dialer makes the calls themselves, leaving managers to focus on sales and customer service.. Voice Robot: A dedicated voice robot is able to handle up to 25,000 contacts in 6 hours. The robot collects statistics, passes leads to managers and adds the information to your CRM. Voice Robot: A special voice robot is able to process up to 000 contacts in an hour. Speech analytics with keyword search: The service analyzes operator speech and allows you to search conversations by keywords, which facilitates more detailed monitoring and analysis of employee performance. Processing 100% leads from all sources: Speed dialer collects leads from all available sources and sends them to autodialer. Those who answered the calls are connected to operators and those who did not answer are called back later. Speedcaller. Scalability: The service is easily scalable without capital expenditure and remains stable under increasing load. Personal Manager: Regular customers are provided with a personal manager, who will accompany your company throughout the entire period of work with Skorozvon and help with all questions, as well as to attract specialists when necessary. Personal Manager: Skorozvon provides a comprehensive tool to optimize your sales and customer service workflows and increase the efficiency of your business as a whole. Skorozvon provides a comprehensive tool to optimize your sales and customer service workflows and increase the efficiency of your business.
  • Deployment
  • In the cloud
  • Company type
  • Small business
  • Medium business
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Application areas

Integration with services

Битрикс24

HyperScript

Zendesk

Functional

Sales funnel
Customer base
Order management
Product catalog
Call center and telephony
History of interaction with the client
Loyalty systems
Monitoring of personnel efficiency
Time management
Monitoring of personnel efficiency
Time management
Support management
Open Source
Reports
Mail integration
Email newsletters
Project templates
File storage
Project templates
File storage
Gantt chart
Billing and Accounts
Data export/import
Connecting the Fis.registrar
API for integration
Web forms
Kanban board