CRM Appointer is a feature-rich program designed to simplify the management of businesses in the service industry such as beauty salons, clinics, spas, dentists, car services, tanning salons, and others.
Main Features and Capabilities
Automated Appointment Booking:
Online appointment feature allows clients to book appointments via websites and social media (VK, FB, Instagram).
Master appointment calendar for efficient staff scheduling.
Customer Base:
Comfortable management of client information, including visit history and preferences.
Employee Salary Calculation:
Flexible system of salary calculation taking into account various parameters of employees' work. Calculation of salaries
Warehouse and Consumables:
Inventory accounting, including warehouse and consumables management.
Analytics and Reporting:
A variety of analytical tools to evaluate business performance.
Reports on sales, services and customer activity.
SMS notifications:
Automatically send record reminders and other important notifications to customers.
Benefits and Integrations
Integration with IP Telephony: Supports integration with various IP phone systems such as Binotel.
Easy Data Transfer: Easily transfer data from other CRM systems without loss.
Universal Access: Accessible from any device via the Internet and browser, without the need to install additional software.
Multiprofile: Suitable for a variety of service areas including medical, fitness, beauty and pet.
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Implementation Process.
Business Needs Analysis: Identify business weaknesses and identify the benefits of CRM implementation.
Familiarization with the Functionality: Learning the features and tools of the program.
Customizing the Program: Adjusting the parameters to the specifics of your business.
Staff Training: Conducting trainings and master classes for employees. Training of Staff: Conducting trainings and master classes for employees.
Customization Adjustment: Continuous improvement and adaptation of the system during operation.
Conclusions.
CRM Appointer offers a rich set of features for effective business management in the service industry. The system is highly flexible, allowing it to be adapted to different types of business activities.