Umnico is a powerful tool for businesses to help improve customer service and increase sales. This omnichannel platform provides companies with the ability to effectively engage with customers through various communication channels such as messengers and social media. Umnico is trusted by more than 5,000 companies worldwide, including well-known brands such as Frii, Kia, Invitro, DHL and Raif.
The core capabilities of Umnico:
Creating unforgettable customer experiences: Umnico improves customer interactions at every stage of the customer journey, from first contact to repeat purchases. Creating memorable customer experiences: Umnico improves customer interactions at every stage of the customer journey, from first contact to repeat purchase.
Marketing: You can send newsletters, send reminders, notify the status of orders and attract new customers using Umnico. Marketing: You can send newsletters, send reminders, notify the status of orders and attract new customers using Umnico.
Sales: The platform helps to organize and distribute requests from different messengers, which helps to convert customers into buyers. Sales: The platform helps to organize and distribute requests from different messengers, which helps to convert customers into buyers.
Support: Umnico handles requests from different channels and allows you to control the speed and quality of employees' work. Support: Umnico handles requests from different channels and allows you to control the speed and quality of employees' work.
Security: The platform provides the ability to send two-factor authentication codes and control the security of communication with customers. Security: The platform provides the ability to send two-factor authentication codes and control the security of communication with customers.
Smart Umnico tools:
Umnico Inbox: A messenger and social media aggregator that collects customer messages from all channels in one window for efficient processing. Umnico Inbox: A messenger and social media aggregator that collects customer messages from all channels in one window for efficient processing.
Umnico Live Chat: A free online chat widget for communicating with your website audience and continuing conversations in messengers and social networks. Umnico Live Chat: A free online chat widget for communicating with your website audience and continuing conversations in messengers and social networks.
Off-hours are not a problem: Umnico saves messages from customers received after hours for further processing.
Improve the efficiency and security of request processing:
Optimize your sales funnel: Customize your sales funnel, distribute leads to managers, control the quality of responses, and track the sources of conversations. Customize your sales funnel, distribute leads to managers, control the quality of responses, and track the sources of conversations.
Enhance security: Umnico allows you to customize access levels for each agent, which ensures information control and prevents leakage of customer data. Customize access levels for each agent, which ensures information control and prevents leakage of customer data.
Integration: Umnico API allows to improve the functionality of business applications with a universal API for social networks and messengers, as well as provides ready-made integrations with CRM-systems.
Partner Program: Earn money by promoting Umnico and attracting new users. Partner Program: Earn money by promoting Umnico and attracting new users.
Umnico is a reliable solution with high security and clear design. It allows you to control customer communication, increase conversion rates and improve customer service. Companies such as Mojito MC, Jaguar Doors and Maneken Brand have already recognized the benefits of this platform and have seen an increase in conversions and efficiency in handling inquiries. Umnico is a robust, secure and easy-to-understand design solution that allows you to control customer communication and improve customer service.
If you want to give your customers the best experience with your business, we recommend testing all the features of Umnico's omnichannel platform today. It will help maximize your business profitability tomorrow. Umnico is your reliable partner for the growth and development of your company.
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