i2crm

Platforms:

Web browser Android iOS

i2crm is an innovative service that provides the ability to integrate popular social networks and messengers such as VKontakte, WhatsApp, Telegram, and Instagram with various CRM systems. This solution allows you to instantly respond to customer messages and comments directly from your CRM system, enabling more effective customer interaction and improving the overall customer relationship management process. Icrm is an innovative service that provides the ability to integrate popular social networks and messengers such as VKTak, WhatsApp, Telegram, and Instagram with various CRM systems. Key features: Messenger Integration: Allows you to connect personal and corporate accounts in Telegram, WhatsApp and more, providing functionality to send and receive messages, including text, emoji, music, videos and documents. VKontakte: Supports integration with groups and communities, allowing you to send messages to customers and reply to comments on posts and stories. Instagram: Ability to reply to Direct messages, comments on posts and reactions to stories, as well as customizing filters for incoming messages. CRM functionality: Full management of client contacts, deals, tasks and sales funnel. Web messenger: All messages from social networks and messengers are collected in one browser window, making it easy to manage dialogs. WhatsApp Business API: Connect your company's official WhatsApp account to improve communication with your customers. . Benefits of using: Unified information base: Centralized storage of all messages and history of communication with customers. Flexible customization: The service can be customized to meet the individual needs of each business. Recoupability: Thanks to improved customer interaction, the cost of the service is recouped through increased sales. Customization: The service can be customized to the individual needs of each business. Security: High level of data protection and strong encryption. Security: High level of data protection and strong encryption. Support: Competent and friendly support team ready to help in any situation. Service Usage: i2crm is ideal for businesses of all sizes looking to improve customer interaction via social media and messengers, increase sales efficiency and simplify the process of managing customer relationships. Service Usage: i2crm is ideal for businesses of all sizes looking to improve customer interaction via social networks and messengers, increase sales efficiency and simplify the process of managing customer relationships. Test Period and Pricing: Users can try the service for free for 7 days. Thereafter, various pricing plans are available, including limited, unlimited and corporate Trial period and pricing: Users can try the service for free for 7 days.
  • Deployment
  • In the cloud
  • Company type
  • Small business
  • Medium business
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Application areas

Integration with services

Битрикс24

Functional

Sales funnel
Customer base
Order management
Product catalog
Call center and telephony
History of interaction with the client
Loyalty systems
Monitoring of personnel efficiency
Time management
Monitoring of personnel efficiency
Time management
Support management
Open Source
Reports
Mail integration
Email newsletters
Project templates
File storage
Project templates
File storage
Gantt chart
Billing and Accounts
Data export/import
Connecting the Fis.registrar
API for integration
Web forms
Kanban board