REMDESK

The REMDESK software is a comprehensive solution for automating the work of service centers and workshops. It is designed to simplify and optimize work processes, improve the organization of employees' work and ensure order in documentation, repair requests, as well as to provide a complete picture of the service work. Main Features and Benefits of REMDESK: Repair Requests: Convenient receipt and maintenance of requests, distribution of tasks by craftsmen and types of work. Divisions Management: Ability to add multiple services, branches and divisions, as well as customize access rights. Financial Accounting: Detailed financial statistics on requests, expenses, advances made, and employee performance data. Financial Accounting: Detailed financial statistics on requests, expenses, advances made, and employee performance data. Customer Database: Maintain and search the customer database, manage customer cards and track customer relationships. Employee Management: Adding and assigning employee rights, and monitoring employee performance and completed repairs. Documentation: Using templates for acceptance and warranty cards or creating your own documents. Statistics and Analytics: View repair statistics on a variety of parameters, including employee performance and periodic reports. Data Security and Privacy: Ensuring that all customer and company data is protected and secure. Convenience and Benefits of Using REMDESK: Real Time: Service managers receive up-to-date information and reports in real time, reducing time spent on routine tasks. Availability from Any Device: The program runs on all devices and is available at any time, providing flexibility in operations. Process Automation: From automating order intake to document management, REMDESK simplifies many processes related to maintenance and repair. Closure: REMDESK is an effective tool for organizing the work of service centers and workshops. It offers a wide range of functions for managing applications, finances, customer base, employees and documentation, while providing flexibility and mobility in operation. With REMDESK, service centers can significantly improve customer service, increase the efficiency of their employees and optimize business process management.