Smartomato is a comprehensive food delivery management solution for restaurants and cafes. It allows you to efficiently organize order taking, control delivery and interact with customers.
Benefits and Features of the Smartomato Platform
Order Acceptance and Building Customer Base:
Online ordering via website and mobile app.
Ability to connect to aggregators such as Delivery Club, Yandex.Food and others.
Collection and analysis of customer data for effective management of the base.
Delivery Management:
Customize delivery zones.
Mobile application for couriers, providing clear control over the delivery process.
Optimization of delivery work through automation and clear distribution of tasks.
Personalized Marketing and Sales:
Creating and sending personalized offers and promo codes.
Conducting email and SMS mailings, tracking their effectiveness.
Successful Usage Examples
Senor Denyer:
Analysis of the customer base and monthly reports on the dynamics of customer activity.
Efficient management of customer data collected over three years of operation.
Panda Express (Shokoladnitsa Group):
Automated synchronization of menus, cards and stop lists.
Optimization of the work of the restaurant and couriers thanks to a clear distribution of processes.
HURMA management Group:
Discontinuation of aggregator services in favor of developing its own platform using Smartomat.
Independence in marketing and operational decisions.
Closure.
Smartomato is the ideal solution for restaurants looking to maximize their delivery efficiency and improve customer interaction. It not only simplifies workflows, but also significantly improves customer service, which is a key success factor in the food delivery industry. Smartomat is the ideal solution for restaurants looking to maximize their delivery efficiency and improve customer interaction.