Virtual PBX is an innovative cloud-based solution for sales, customer service and internal business communications. It is a comprehensive service that includes several key components: Virtual PBX is an innovative cloud-based solution for organizing sales, customer service and internal business communications.
1. Contact Center
A cloud-based business application designed to manage and process customer inquiries.
Allows to effectively manage customer requests and optimize interaction with them.
2. Call Tracking (Call Tracking)
Professional tool for evaluating the effectiveness of advertising and its conversion into deals.
Helps to track the origin of customer calls and analyze advertising channels.
3. Multichannel Chat
Service that includes all the necessary tools for online communication with customers.
Provides a universal approach to communicating with customers across platforms.
4. Mango Talker
Free app for receiving calls and messaging.
Ease of use and accessibility from any device via the internet.
5. Integration with Business Applications
Enables integration of telephony with various business applications to enhance their functionality.
Improves collaboration between different aspects of the business.
6. Rate Plans
A variety of pricing plans, including basic, advanced and maximum, are available to suit the needs of different types of businesses.
Hybrid cloud PBX for managing data flows and storing sensitive information on the client's server.
7. Additional Services
Provision of city, mobile and 8-800 numbers.
Calltracking and "Mango Dialogs" for communication with clients via messengers and social networks.
8. Equipment
SIP phones fixed and cordless, as well as professional headsets are available.
Virtual PBX is a versatile solution that combines all aspects of modern communication and customer experience management. It provides businesses with effective tools to improve the customer experience as well as increase the productivity of internal communications. Virtual PBX is a versatile solution that combines all aspects of modern communications and customer relationship management.